Businesses today are challenged to keep up with new trends, technology and globalization of the workforce. The workspace of the future is redefined by new technology that is faster and more fluid than ever. Users are moving to a virtual and flexible work style and companies to a vibrant, dynamic, anytime anywhere accessible workspace.
Our managed services customers benefit from KSS Global outsourced helpdesk services that help them improve employee satisfaction and significantly reduce costs at the same time. We offer you precisely the services you need – delivered on-site or remotely.
Telephone or electronic support is usually the first choice for high availability and is included in your Managed Services contract. Typically KSS Global trained specialists with product-specific skills, solve your problems, however when that is not an option, the onsite support option will help meet your availability objectives.
We will work with you and customize the precise mix of remote and on-site services that delivers maximum business value. KSS Global can help you deliver Level 1, Level 2, and Level 3 support for any infrastructure or application, on a fixed-fee basis. Our services integrate seamlessly and cost-effectively with your in-house capabilities, quickly extending IT support wherever and whenever you need it.
Allow transformation from legacy systems
Virtual yet visible workspaces
Create agile environments for collaboration
Smartphones, Desktops, Tablets